Ready-To-Go Templates

Ready-to-go TruCHAT templates - get your chatbot live fast!

Customer Support Chatbot W/Submit Issue & NLP & FAQs

Customer support ticket submission available 24 hours a day, 7 days a week on all messaging channels.

#007 Customer Support Chatbot W/Submit Issue & NLP & FAQs Template
Description: FAQs plus Natural Language Processing along with a support ticket submission system gives you the ability to deliver outstanding customer service.
Cost: Free
Created By: TruCHAT Staff
Complexity: Simple
Scripts Included: 7
NLP Intents Included: 3
Actions: Email, Tagging, Create Ticket, NLP, Review All Data
Data Fields: First Name, Last Name, Email, Phone, Phone Type, Texting Permission, Company, Support Issue, Urgency, How To Respond
Tagging: "Customer Support Issue Submitted", "Existing Customer", "Not A Customer Yet"


When creating a new TruCHAT chatbot please select "#007 Customer Support Chatbot W/Submit Issue & NLP & FAQs" for your template.


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