Ready-To-Go Templates

Ready-to-go TruCHAT templates - get your chatbot live fast!

Customer Support Chatbot W/Ticket & FAQs

Customer support ticket submission available 24 hours a day, 7 days a week on all messaging channels.

#006 Customer Support Chatbot W/Submit Ticket & FAQs Template
Description: You can better serve your customers' needs by using this chatbot template to deliver your FAQs and take customer support tickets.
Cost: Free
Created By: TruCHAT Staff
Complexity: Simple
Scripts Included: 5
NLP Intents Included: 0
Actions: Email, Tagging, Create Ticket, Review All Data
Data Fields: First Name, Last Name, Email, Phone, Phone Type, Texting Permission, Company, Support Issue, Urgency, How To Respond
Tagging: "Customer Support Issue Submitted", "Existing Customer", "Not A Customer Yet"


When creating a new TruCHAT chatbot please select "#006 Customer Support Chatbot W/Submit Ticket & FAQs" for your template.


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