TruCHAT Support

Experienced, Knowledgeable, and Helpful

A chatbot is the right tool to deliver customer support. And, of course we use a chatbot for our own TruCHAT support services to our customers.

You need to be available 24 hours a day for your valued customers like this chatbot offers. If you are not treating your customers right, they will be someone elses customers very soon.

Frequently asked


The TruCHAT offers a 30-day trial Pro Account for free. This account does not require a credit card to sign up and gives you every feature that is available on our Pro account. It can be upgraded to a paid subscription account at any time. If you are a developer or agency that will be building chatbots for your clients, then we have a Developer account for you. The Developer account is part of our Partner Program.
A conversation is a complete session of two sided communications between chatbot/live agent and visitor. It can have an unlimited number of interactions by each side but will still be counted as 1 conversation.
The TruCHAT Pro account does not require a contract and can be cancelled at any time. Since it is a monthly account, the service will continue through the end of that month's period. No refunds will be issued. For custom TruCHAT accounts, the terms will be part of the custom account services agreement.
TruCHAT offers a very rewarding Partner Program for developers and agencies that will be building chatbots for their clients.