TruCHAT is great today, and will be even greater tomorrow
TruCHAT
Is Getting Better Every Week
Our software engineering team currently is releasing updates every two weeks.
March 2019
Randomizer Step - allows you randomly select the path of script flow. Multiple settings, unlimited options
Returned Visitor - variable now available to use in conditionals
Live Agent Available - variable now available to use in conditionals
Chat Template Gallery - enhanced preview now showing
Javascript Call To Open/Start Chat - You can programatically collapse, expand, close and start chat with a click from a link or button on your html page
February 2019
Visual Flow Builder Functionality Major Improvements
Drag & Drop GOTO support in the Visual Flow Builder
Chat Widget Design - extended with color settings
Full Page and On-Page chat - place chat widget anywhere on a web page
Type Invitation Placeholder Text - customize hint text in input box
Initial Help Tour - quick tour of platform areas for a new users.
Ability To Send Email To Visitor - send email directly in your flows to the visitor
New Date/Time Variables - current year, month, day, hour.
New Content Variables - last user replay, last user quick replay, last user free text
Switch Component - to branch based on value
Custom Variable Formating
Additional Date / Time Session Values
Upgraded Export/Import of Chatbots - Now includes custom fields
Multichannel Integration Communication Improvements
January 2019
Global Fields
Slack Integration
Conditional Step - Test Field vs. Field
Chat History Details Expanded
Set Field - Set Field Value = To Other Field
Math Component Enhancements
Validation Of Chatbots Enhanced Messaging
Preview Chatbot - After Reset Funcationality
Chatbot Script Engine - Under The Hood Improvements
User Input - Free Text Can Now Save AND Process Through AI
Improved File Naming On Exports Of Chatbots & Intents