Conversational marketing is the next great thing in digital marketing. And, it's exploding now.
TruCHAT by TruVisibility gives designers, developers, programmers, software companies and digital agencies the best platform to build engaging and effective conversational marketing solutions for their clients. TruCHAT provides a single system to control customer conversations across all major messenger platforms, company mobile app, and websites.Pricing
TruCHAT's Industry-Leading Features
Underlying TruCHAT's powerful AI is the Microsoft LUIS engine—a machine learning-based service that adds language understanding to your chatbots.
Imagine building one chatbot and deploy it on your website, Facebook Messenger, Twitter, Slack, Viber, Telegram, and more. And, with no changes. Yes, you can with TruCHAT.
Dedicated Mobile App
Connect with customers anytime, anywhere with the TruCHAT Mobile App for iPhone & Android. The app allows authorized remote users to securely monitor chat sessions, view chat histories, and respond to customers. You can even take over a chatbot conversation, when needed.
Unlimited Live Agents
Your TruCHAT account includes with unlimited seats for all your customer service, support, and sales agents. You do not pay for each agent, as with virtually every other platform on the market.
Machine Learning & NLU
Natural Language Understanding lets your visitors converse with your TruCHAT bot using their own way of expressing themselves. And, of course, this is precisely what Conversational Marketing is all about.
Help Desk Support Tickets
Customers can enter support requests and create help desk tickets automatically through a TruCHAT chatbot. You can easily manage help desk support tickets through the TruCHAT dashboard or mobile app.
Turn under-performing ad campaigns into $$$ machines by using TruCHAT's Full-Page chat to build your landing pages. Directly engage with your visitors and let conversations lead directly to increased conversions.
Transfer to a Live Agent
Script your chatbot to transfer a visitor to one of your live agents at precisely the right moment in the conversation. Close the sale and delight the customer with the best possible customer service.
Advanced Chatbot Analytics
With TruCHAT's powerful analytics, you'll have access to the data you need to optimize your chatbot and make it perform for you.
Agent & Chatbot Reviews
Every chatbot and live agent can be reviewed by your visitors. This option lets you address any area(s) that may need improvement and give top-performing agents pats on the back.
Callback Request System
TruCHAT web widgets include an easy-to-use Callback Request form, which can be turned on/off. The system automatically notifies the appropriate people via the mobile app and dashboard, to ensure the customer gets a fast phone response.
Every chat session is recorded for data mining and proof of communications. You can easily sort and filter all your chat history to turn it into a wealth of learnings.
Each chat session can optionally offer the visitor a transcript of the conversation for download as a text file. This is particularly useful when communicating detailed instructions to a visitor.
Only TruCHAT gives you the ability to build a network of independent chatbots that can transfer control of the conversation to one another. This exclusive feature let's you build incredibly powerful and adaptive conversational solutions.
The lead capture features built into TruCHAT give your business a complete system to convert leads into customers. Combine lead capture with advertising and lead magnet delivery to build a powerful and effective automated sales engine.
TruCHAT's Visual Flow Builder features conditional branching that lets scripts determine the path of your visitor's journey. With conditionals, switch, and randomizer components, you have all the capabilities you will need to design flexible and adaptive chatbots.
TruCHAT's copy/paste capabilities allow you to copy components, steps, even entire scripts, and paste them instantly where you need them. This lets you reuse components you've already created.
Custom Tagging for Segmentation
Building out custom segments is made very simple with TruCHAT's custom tagging capabilities. You can set and remove tags, as well as create conditional flows based on tag values.
TruCHAT's REST API allows you to integrate your chatbot with back-end systems and web apps. This lets you, for example, connect your bot to a web app to update a database, look-up account information, process orders, and much more.
Send emails directly to multiple people at your company, or send emails directly to your visitors based on their progress and path through your chatbots.
The TruCHAT chatbot platform allows you to export or backup your chatbot at anytime and import previous versions of your chatbots. A good backup routine will give you the security of protecting your work.
3-Way Web Chatbots
TruCHAT gives you three great ways to add chatbots to your websites. On-Page is the traditional pop-up version. In-Page allows you to place the chatbot anywhere in your page. And, Full-Page allows you to build conversational landing pages.
Live Chat with Skills Routing
TruCHAT features powerful live chat in addition to its chatbot system. Live chat in TruCHAT incorporates a full-featured agent routing system to route chats to agents based on their work schedules, skill set, etc.
Math Processes on Variables
TruCHAT gives you the ability to perform math functions on custom fields. This lets your chatbot provide computed data based on counters, equations, and values.
Code-less Visual Chatbot Builder
With TruCHAT's Visual Flow builder, your chatbots can be built in hours, rather than days or weeks. And, no coding is required. We incorporated time-saving features like templates, drag & drop, copy/paste, and our smart chatbot validatator.
FB Messenger Chatbots
Your TruCHAT chatbot works in Facebook Messenger with no changes! Just follow a simple few steps and your chatbot will be connected to your Facebook page using Messenger.
TruCHAT integration with Twitter lets your chatbot converse with visitors to your Twitter page.
Add an automated chatbot with AI directly in your Slack channel.
Integrate your chatbot with the Telegram instant messaging and voice-over-IP service without any changes.
TruCHAT integrates with Viber. Viber is a free app that allows users to make free calls, send texts, pictures and video messages to other Viber users.
If you are looking to grow your web development/design business, digital agency, etc., we invite you to join the TruCHAT Partner Program today!
TruCHAT gives you full control over when your chatbots trigger, based on 13 different conditions. These conditions can used individually or combined, such as time on site, website URL, channel, time awaiting for agent, referring website URL, and more.
Keep your chatbot conversation fresh by randomizing responses, images, text, video, audio, and flows with the randomizer component.
External Data Read/Write
TruCHAT lets you read from and write to external databases with its REST API.
System and Session Variables
TruCHAT provides several variables you can use to customize the flow inside the visitor's chat sessions. These include: URL source, time on chat, number of responses, date and time stamps, and other variables, and more.
User & Global Variables
Personalize the conversation with your customers with TruCHAT's custom and global fields. Ask a user for their first name, and use it to address them in the conversation, for example.
TruCHAT connects with the software you already use via Zapier. We have created 13 automated trigger events in Zapier to allow your chatbot to integrate with your apps.
First Class Tech Support
We are proud to offer you first class support from our staff. We value your time and want to get you the help you need when you need it. Videos tutorials, reference guide, and other documentation, along with our Facebook page, and direct phone support are available as well.
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Trial Account Includes All TruCHAT Features.
TruCHAT by TruVisibility
With your free account, you can check out TruCHAT's full capabilities, including our amazing graphical flow builder.Sign Up Now
TruCHAT is the Best Platform for Business Growth
Use The Right Technology
We built the TruCHAT platform with the needs of the Web developer in mind. The system is highly intuitive, making it simple to learn and quick to master. TruCHAT has the power to help your clients solve critical online marketing challenges. And, it provides data analytics and optimization tools that will help you continue to deliver great results.
Enhance Your Client's Strategy
Digital Agencies and the new breed of Chatbot Agencies need a platform that can be fully integrated into a client's entire digital strategy. Business Intelligence Optimization dashboards will allow the agency to manage the process of continuous KPI improvement.
Take Control Of The Conversation
For digital marketers, the key to success in driving business and beating the competition lies in their ability to stay in front of the trends in online marketing. Today, we see a shift to conversational marketing. TruCHAT lets Digital Marketers initiate, respond to, and control the conversation across all their channels with its simple to master yet powerful set of growth tools.
Implement Conversational Commerce
The most successful businesses know that one-to-one personal interactions with their audience is the best way to build long-term customer loyalty. TruCHAT enables you to engage with your customers the way that they want and 24/7. We offer ready-to-go solutions that will save you labor costs, close more sales, capture more leads, and deliver great customer support.
One Platform For All Channels
TruCHAT—the best solution for building & deploying multichannel Natural Language Processing chatbots. Have meaningful conversations with your customers wherever they hang out.
Work With The Best
TruVisibility will be Your Best Partner
TruVisibility is committed to providing our partners with industry-leading digital marketing solutions.
TruVisibility sees where the digital marketing industry is going, and, it's our mission to push it forward.
TruVisibility utilizes its expertise in digital marketing and software development to create the most powerful solutions.
TruVisibility has a team of over 50 software developers working to continuously deliver the right solutions to meet your changing needs.
TruVisibility is totally committed to helping you be successful in utilizing conversational marketing to drive your KPI's.
How To Get Started
There are several paths you can take to start cashing in on the Conversational Marketing wave.
Here are four of the most popular first steps.
Our Customers Speak Out
“ Empire Pharmacy Consultants provides staffing and consulting services to pharmacies throughout the United States. We wanted to be more readily available to our clients and potential clients so we can provide a better service. The objective was to increase conversions through our website to build stronger relationships and thereby improve close rates. Since deploying TruCHAT on our site, our conversions and close rates have both increased. It has worked out so well that we are considering adding 24 hour, 7 day-per-week support for our clients via the chatbot. ”
“ We immediately saw increased customer engagement after we added the TruCHAT chatbot on our website. TruCHAT has a lot of great features and lets us easily add new content to the chatbot each week. Going forward, TruCHAT will let us offer 24/7 customer service without adding staff. ”
“ As a provider of mailbox integrations for Salesforce and other CRMs, we needed to increase visitor engagement and leads from our website. TruCHAT has given us just that. Our TruCHAT chatbot gives visitors the most important information about our products. We’re now getting more leads and closing more sales, since we added a custom TruCHAT chatbot to our website. ”
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