TruCHAT By TruVisibility

Conversational marketing is the next great thing in digital marketing. And, it's exploding now.

TruCHAT by TruVisibility gives designers, developers, programmers, software companies and digital agencies the best platform to build engaging and effective conversational marketing solutions for their clients. TruCHAT provides a single system to control customer conversations across all major messenger platforms, company mobile app, and websites.

Pricing

TruCHAT's Industry-Leading Features

Artificial Intelligence

Underlying TruCHAT's powerful AI is the Microsoft LUIS engine—a machine learning-based service that adds language understanding to your chatbots.

Multichannel Deployment

Imagine building one chatbot and deploy it on your website, Facebook Messenger, Twitter, Slack, Viber, Telegram, and more. And, with no changes. Yes, you can with TruCHAT.

Dedicated Mobile App

Connect with customers anytime, anywhere with the TruCHAT Mobile App for iPhone & Android. The app allows authorized remote users to securely monitor chat sessions, view chat histories, and respond to customers. You can even take over a chatbot conversation, when needed.

Unlimited Live Agents

Your TruCHAT account includes with unlimited seats for all your customer service, support, and sales agents. You do not pay for each agent, as with virtually every other platform on the market.

Machine Learning & NLU

Natural Language Understanding lets your visitors converse with your TruCHAT bot using their own way of expressing themselves. And, of course, this is precisely what Conversational Marketing is all about.

Help Desk Support Tickets

Customers can enter support requests and create help desk tickets automatically through a TruCHAT chatbot. You can easily manage help desk support tickets through the TruCHAT dashboard or mobile app.

Full-Page Chatbots

Turn under-performing ad campaigns into $$$ machines by using TruCHAT's Full-Page chat to build your landing pages. Directly engage with your visitors and let conversations lead directly to increased conversions.

Transfer to a Live Agent

Script your chatbot to transfer a visitor to one of your live agents at precisely the right moment in the conversation. Close the sale and delight the customer with the best possible customer service.

Advanced Chatbot Analytics

With TruCHAT's powerful analytics, you'll have access to the data you need to optimize your chatbot and make it perform for you.

Agent & Chatbot Reviews

Every chatbot and live agent can be reviewed by your visitors. This option lets you address any area(s) that may need improvement and give top-performing agents pats on the back.

Callback Request System

TruCHAT web widgets include an easy-to-use Callback Request form, which can be turned on/off. The system automatically notifies the appropriate people via the mobile app and dashboard, to ensure the customer gets a fast phone response.

Chat History

Every chat session is recorded for data mining and proof of communications. You can easily sort and filter all your chat history to turn it into a wealth of learnings.

Chat Transcripts

Each chat session can optionally offer the visitor a transcript of the conversation for download as a text file. This is particularly useful when communicating detailed instructions to a visitor.

Chatbot-to-Chatbot Transfer

Only TruCHAT gives you the ability to build a network of independent chatbots that can transfer control of the conversation to one another. This exclusive feature let's you build incredibly powerful and adaptive conversational solutions.

Lead Management

The lead capture features built into TruCHAT give your business a complete system to convert leads into customers. Combine lead capture with advertising and lead magnet delivery to build a powerful and effective automated sales engine.

Conditional Branching

TruCHAT's Visual Flow Builder features conditional branching that lets scripts determine the path of your visitor's journey. With conditionals, switch, and randomizer components, you have all the capabilities you will need to design flexible and adaptive chatbots.

Copy/Paste Functionality

TruCHAT's copy/paste capabilities allow you to copy components, steps, even entire scripts, and paste them instantly where you need them. This lets you reuse components you've already created.

Custom Tagging for Segmentation

Building out custom segments is made very simple with TruCHAT's custom tagging capabilities. You can set and remove tags, as well as create conditional flows based on tag values.

API

TruCHAT's REST API allows you to integrate your chatbot with back-end systems and web apps. This lets you, for example, connect your bot to a web app to update a database, look-up account information, process orders, and much more.

Email Component

Send emails directly to multiple people at your company, or send emails directly to your visitors based on their progress and path through your chatbots.

Export/Import

The TruCHAT chatbot platform allows you to export or backup your chatbot at anytime and import previous versions of your chatbots. A good backup routine will give you the security of protecting your work.

3-Way Web Chatbots

TruCHAT gives you three great ways to add chatbots to your websites. On-Page is the traditional pop-up version. In-Page allows you to place the chatbot anywhere in your page. And, Full-Page allows you to build conversational landing pages.

Live Chat with Skills Routing

TruCHAT features powerful live chat in addition to its chatbot system. Live chat in TruCHAT incorporates a full-featured agent routing system to route chats to agents based on their work schedules, skill set, etc.

Math Processes on Variables

TruCHAT gives you the ability to perform math functions on custom fields. This lets your chatbot provide computed data based on counters, equations, and values.

Code-less Visual Chatbot Builder

With TruCHAT's Visual Flow builder, your chatbots can be built in hours, rather than days or weeks. And, no coding is required. We incorporated time-saving features like templates, drag & drop, copy/paste, and our smart chatbot validatator.

FB Messenger Chatbots

Your TruCHAT chatbot works in Facebook Messenger with no changes! Just follow a simple few steps and your chatbot will be connected to your Facebook page using Messenger.

Twitter Chatbots

TruCHAT integration with Twitter lets your chatbot converse with visitors to your Twitter page.

Slack Chatbots

Add an automated chatbot with AI directly in your Slack channel.

Telegram Chatbots

Integrate your chatbot with the Telegram instant messaging and voice-over-IP service without any changes.

Viber Chatbots

TruCHAT integrates with Viber. Viber is a free app that allows users to make free calls, send texts, pictures and video messages to other Viber users.

Partner Program

If you are looking to grow your web development/design business, digital agency, etc., we invite you to join the TruCHAT Partner Program today!

Proactive Triggering

TruCHAT gives you full control over when your chatbots trigger, based on 13 different conditions. These conditions can used individually or combined, such as time on site, website URL, channel, time awaiting for agent, referring website URL, and more.

Randomizer Component

Keep your chatbot conversation fresh by randomizing responses, images, text, video, audio, and flows with the randomizer component.

External Data Read/Write

TruCHAT lets you read from and write to external databases with its REST API.

System and Session Variables

TruCHAT provides several variables you can use to customize the flow inside the visitor's chat sessions. These include: URL source, time on chat, number of responses, date and time stamps, and other variables, and more.

User & Global Variables

Personalize the conversation with your customers with TruCHAT's custom and global fields. Ask a user for their first name, and use it to address them in the conversation, for example.

Zapier Integration

TruCHAT connects with the software you already use via Zapier. We have created 13 automated trigger events in Zapier to allow your chatbot to integrate with your apps.

First Class Tech Support

We are proud to offer you first class support from our staff. We value your time and want to get you the help you need when you need it. Videos tutorials, reference guide, and other documentation, along with our Facebook page, and direct phone support are available as well.

Start Your TruCHAT 30-Day FREE Trial Today!

Trial Account Includes All TruCHAT Features.

Test Drive

With your free account, you can check out TruCHAT's full capabilities, including our amazing graphical flow builder.

TruCHAT for digital marketers screenshot

TruCHAT is the Best Platform for Business Growth

Use The Right Technology

Web Developers

We built the TruCHAT platform with the needs of the Web developer in mind. The system is highly intuitive, making it simple to learn and quick to master. TruCHAT has the power to help your clients solve critical online marketing challenges. And, it provides data analytics and optimization tools that will help you continue to deliver great results.

Enhance Your Client's Strategy

Digital Agencies

Digital Agencies and the new breed of Chatbot Agencies need a platform that can be fully integrated into a client's entire digital strategy. Business Intelligence Optimization dashboards will allow the agency to manage the process of continuous KPI improvement.

Take Control Of The Conversation

Digital Marketers

For digital marketers, the key to success in driving business and beating the competition lies in their ability to stay in front of the trends in online marketing. Today, we see a shift to conversational marketing. TruCHAT lets Digital Marketers initiate, respond to, and control the conversation across all their channels with its simple to master yet powerful set of growth tools.

Implement Conversational Commerce

Business Owners

The most successful businesses know that one-to-one personal interactions with their audience is the best way to build long-term customer loyalty. TruCHAT enables you to engage with your customers the way that they want and 24/7. We offer ready-to-go solutions that will save you labor costs, close more sales, capture more leads, and deliver great customer support.

One Platform For All Channels

TruCHAT—the best solution for building & deploying multichannel Natural Language Processing chatbots. Have meaningful conversations with your customers wherever they hang out.

Work With The Best

TruVisibility will be Your Best Partner

TruVisibility is committed to providing our partners with industry-leading digital marketing solutions.

Vision

TruVisibility sees where the digital marketing industry is going, and, it's our mission to push it forward.

Experience

TruVisibility utilizes its expertise in digital marketing and software development to create the most powerful solutions.

Resources

TruVisibility has a team of over 50 software developers working to continuously deliver the right solutions to meet your changing needs.

Commitment

TruVisibility is totally committed to helping you be successful in utilizing conversational marketing to drive your KPI's.

How To Get Started

There are several paths you can take to start cashing in on the Conversational Marketing wave.

Here are four of the most popular first steps.

Build it Yourself. TruCHAT Is Intuitive and Easy to Learn.

Sign up for a Free 30 Day full featured trial account and get started today. You will see that setting up the platform and getting your first chatbot launched is simple. We have made the TruCHAT platform powerful yet very intuitive. There is great "Getting Started Tutorials And Videos" to get your rolling in just a few short hours. If you have ever created a webpage, you are qualified to quickly learn the basics of building a TruCHAT chatbot, or implement TruCHAT live chat on your site.

Hire A Great Developer To Build Your Solution Using TruCHAT.

The profession of Chatbot Builder or Designer has exploded since 2016. This valuable skill set is easily learned by talented Web developers or programmers. As with any person/company you hire, their skill level must match the level of complexity of your needs. We invite you to talk with our Chatbot Experts about your needs. We will then help you in finding the right developer to build your TruCHAT chatbot.

Hire TruCHAT to Do it All For You...We Know Our Stuff.

Many businesses like to hire the developers from the company providing their tools. This expertise and experience usually provides you with the most efficient and effective production cycle. TruCHAT offers complete Chatbot Solution Development and would love to work directly with you. Let's Talk.

Have TruCHAT Train You and Your Staff and Work Collaboratively With Us.

TruCHAT offers complete training and consulting to get you and your staff started building fantastic chatbot solutions in a very short time. If you are looking to become a Chatbot Professional or Chatbot Agency, or just want to build productive solutions for your own business, we are here to help.

Our Customers Speak Out

“ Empire Pharmacy Consultants provides staffing and consulting services to pharmacies throughout the United States. We wanted to be more readily available to our clients and potential clients so we can provide a better service. The objective was to increase conversions through our website to build stronger relationships and thereby improve close rates. Since deploying TruCHAT on our site, our conversions and close rates have both increased. It has worked out so well that we are considering adding 24 hour, 7 day-per-week support for our clients via the chatbot. ”

“ We immediately saw increased customer engagement after we added the TruCHAT chatbot on our website. TruCHAT has a lot of great features and lets us easily add new content to the chatbot each week. Going forward, TruCHAT will let us offer 24/7 customer service without adding staff. ”

“ As a provider of mailbox integrations for Salesforce and other CRMs, we needed to increase visitor engagement and leads from our website. TruCHAT has given us just that. Our TruCHAT chatbot gives visitors the most important information about our products. We’re now getting more leads and closing more sales, since we added a custom TruCHAT chatbot to our website. ”

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